Frequently Asked Questions

Find answers to common questions about Thandi House and how you can help.

What is Thandi House?

Thandi House is a non-profit organization dedicated to providing care, support, and a safe home for vulnerable children in South Africa. We offer a nurturing environment where children can heal, grow, and thrive.

When was Thandi House established?

Thandi House was established in 2005 by a group of dedicated individuals who recognized the need for quality care for vulnerable children in the community.

What does "Thandi" mean?

"Thandi" means "love" in Xhosa, one of South Africa's official languages. The name reflects our commitment to providing a loving home for every child in our care.

How many children does Thandi House care for?

We currently provide care for approximately 30-40 children at any given time, ranging in age from infants to teenagers.

Is Thandi House registered as a non-profit organization?

Yes, Thandi House is registered as a non-profit organization (NPO) in South Africa and complies with all relevant regulations and standards for child care facilities.

What services does Thandi House provide?

Thandi House provides comprehensive care for vulnerable children, including:

  • Safe and nurturing accommodation
  • Nutritious meals and healthcare
  • Education and academic support
  • Psychological counseling and therapy
  • Life skills development
  • Recreational activities and sports
  • Family reunification support where possible
How do children come to Thandi House?

Children come to Thandi House through referrals from social workers, child protection services, courts, or other authorized channels. We work closely with government agencies to ensure all placements follow proper legal procedures.

How long do children typically stay at Thandi House?

The length of stay varies depending on each child's unique circumstances. Some children stay for a few months while their family situations are resolved, while others may remain in our care until they reach adulthood. Our goal is always to work toward the best long-term solution for each child.

Do you offer educational support?

Yes, education is a key priority at Thandi House. All children attend local schools, and we provide additional tutoring, homework support, and educational resources to help them succeed academically. We also assist with school fees, uniforms, and supplies.

How can I donate to Thandi House?

You can donate to Thandi House in several ways:

  • Make a one-time or recurring monetary donation through our website
  • Donate items from our needs list
  • Sponsor a child's education or specific needs
  • Contribute to our building or maintenance projects
  • Include Thandi House in your will or estate planning

Visit our Donate page for more information.

Is my donation tax-deductible?

Yes, Thandi House is a registered non-profit organization, and donations are tax-deductible according to South African tax laws. We provide receipts for all donations that can be used for tax purposes.

What items do you need most?

Our most needed items typically include:

  • Non-perishable food
  • Children's clothing and shoes
  • School supplies
  • Hygiene products
  • Bedding and towels

For a current and comprehensive list, please visit our Needs List page.

How is my donation used?

Your donations directly support the children in our care. Funds are used for:

  • Food, clothing, and basic necessities
  • Educational expenses
  • Medical care
  • Facility maintenance and utilities
  • Staff salaries
  • Therapeutic programs

We are committed to transparency and publish annual reports detailing how funds are allocated.

How can I volunteer at Thandi House?

We welcome volunteers who can commit to regular involvement. To become a volunteer, you'll need to:

  1. Complete an application form
  2. Attend an interview
  3. Provide references
  4. Undergo a background check
  5. Participate in orientation and training

Visit our Volunteer page to learn more and apply.

What volunteer opportunities are available?

We offer various volunteer opportunities, including:

  • Educational support and tutoring
  • Arts and crafts activities
  • Sports and recreation
  • Mentorship programs
  • Administrative assistance
  • Maintenance and gardening
  • Special skills sharing (music, dance, cooking, etc.)
Is there a minimum time commitment for volunteers?

Yes, we ask volunteers to commit to at least 4 hours per week for a minimum of 3 months. Consistency is important for building trust and relationships with the children.

Can I volunteer if I'm visiting from another country?

We do accept international volunteers, but they must commit to a minimum stay of 3 months and follow the same application and screening process as local volunteers. We prioritize long-term, consistent relationships for the well-being of our children.

Can I start a fundraising campaign for Thandi House?

Absolutely! We encourage individuals, schools, businesses, and community groups to organize fundraising campaigns on our behalf. We can provide materials, information, and support for your campaign. Visit our Campaign page to learn more and get started.

Can my company partner with Thandi House?

Yes, we welcome corporate partnerships and can work with your company to develop a meaningful collaboration that aligns with your corporate social responsibility goals. This could include employee volunteer days, sponsorship of specific projects, or ongoing financial support. Please contact our partnerships team at partnerships@thandihouse.org to discuss possibilities.

Can I sponsor a specific child?

We offer a child sponsorship program where you can contribute to a specific child's education, healthcare, and other needs. However, to protect our children's privacy and security, we have certain protocols in place. Sponsors receive updates about their sponsored child but direct contact is managed carefully. Please contact us for more information about our sponsorship program.

How can I spread awareness about Thandi House?

You can help spread awareness by:

  • Following and sharing our content on social media
  • Telling friends, family, and colleagues about our work
  • Inviting a representative to speak at your school, workplace, or community group
  • Hosting an awareness event in your community
  • Sharing our newsletter and updates with your network

Can I visit Thandi House?

We welcome scheduled visits from donors, potential volunteers, and community members who are interested in our work. However, to protect the children's privacy and maintain their routine, all visits must be arranged in advance. Please contact us to schedule a visit.

How can I contact Thandi House?

You can contact us through:

  • Phone: +27 11 123 4567
  • Email: info@thandihouse.org
  • Our contact form on the Contact page
  • Postal address: P.O. Box 12345, Johannesburg, 2000, South Africa
Can I adopt or foster a child from Thandi House?

Thandi House is not an adoption agency. The children in our care are placed with us through the child welfare system, and any adoption or foster care arrangements must go through the proper legal channels. If you're interested in adoption or fostering, we can refer you to the appropriate agencies and resources.

Still Have Questions?

If you couldn't find the answer to your question, please don't hesitate to contact us. We're here to help!

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