Subscription Terms
By subscribing to the ROOTED campaign, you agree to the following terms:
- Your subscription will be automatically renewed on a monthly basis.
- You can cancel your subscription at any time through your account dashboard.
- Payments are processed securely through Paystack.
- Thandi House will use your donation to support the children in our care as described in the sponsorship levels.
- Your personal information will be handled in accordance with our Privacy Policy.
Refund Policy
As a non-profit organization, we rely on donations to support our children. However, we understand that mistakes can happen:
- If you've made a donation in error, please contact us within 7 days.
- Refund requests will be handled on a case-by-case basis.
- For recurring donations, cancelling your subscription will prevent future charges, but will not refund previous donations.
Privacy Policy
Thandi House respects your privacy and is committed to protecting your personal data:
- We collect only the information necessary to process your donation and provide you with updates.
- Your payment information is securely processed by Paystack and is not stored on our servers.
- We will never sell or share your personal information with third parties for marketing purposes.
- You may opt out of communications at any time.